Shipping & Delivery

DELIVERY WITHIN MAINLAND NORWAY:
Free shipping on all orders above 400 NOK 
For all other orders a shipping fee of 69 NOK will be charged.

DELIVERY TO SVALBARD & JAN MAYEN:
FREE SHIPPING on all orders above 700 NOK excl.VAT. 
For all other orders a shipping fee of 240 NOK will be charged.
 
DELIVERY TO ALL OTHER COUNTRIES:
FREE SHIPPING on all orders above 700 NOK excl.VAT. 
For all other orders a shipping fee of 308 NOK will be charged.
 
DELIVERY TIME: 
Orders will be dispatched on working days, Monday to Fridays. We strive to pack and ship your orders as soon as possible.
Standard delivery time within Norway is 3-5 business days.
Standard delivery time on international orders is approx. 8-10 business days.
Delays in shipping may occur due to customs processing in some countries.
 
INTERNATIONAL ORDERS:
You may be charged import duties by your country. Please note that we are not responsible for those charges, nor can we predict if your order will be subject to import duties. Please consult your local customs office for more information.


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RETURNS
If you for some reason are not satisfied with your recent purchase, by all means send it back!

Returns must be received within 14 days from the day you got your package. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately we won’t be able to accept items that don’t meet these criteria or are non-returnable. 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

After we get your package, your refund will be processed within 10 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

RETURN INSTRUCTIONS
Fill out the return form included in your delivery, and send your return to:

RURAL
Co/Design Eriksen

Bryggen 15
NO-5003 Bergen
Norway

NB: We only exchange products that are purchased in our online store.